The Power of Apology

Reading time: 4 minutes One bereaved mother explains how receiving an apology helped her family begin the process of healing.

Patient Safety — Interprofessional Collaboration

Reading time: 3 minutes Expert committees of the Chief Coroner’s office call for improved collaboration after reviewing the circumstances of two deaths.

COVID-19 Notifications

Reading time: 2 minutes OntarioMD has adapted its digital notification system so that positive COVID-19 results are pushed straight to clinicians’ electronic medical records.

Can AI Help Deliver Deep Medicine?

Reading time: 9 minutes The greatest opportunity offered by artificial intelligence is to strengthen the connection between patients and their doctors.

Encouraging Candour

Reading time: 6 minutes It can be hard to get patients – or anyone – to tell the truth, the whole truth and nothing but the truth 100% of the time. Maybe the goal should simply be to make it a little easier to do so most of the time. We discuss how in this installment of Doc Talk.

The Safety Risks Posed by Restraints

Reading time: 3 minutes An expert committee of the Chief Coroner’s Office highlights the safety risks posed by restraints.

Phishing

Reading time: 4 minutes Ontario’s Information and Privacy Commissioner is warning physicians and their staff members to be aware of the threat posed by phishing emails designed to attack their computer systems.

Seropositive Physicians and Exposure Prone Procedures

Reading time: 2 minutes The College has clarified its requirements for physicians infected with a blood borne virus who perform or assist with exposure prone procedures.

eConsult Allows Doctors to Tap into Prompt Advice from Specialists

Reading time: 4 minutes The Ontario eConsult Program enables requesting primary health care providers to ask clinical questions to a specialist electronically and receive a response within days, often eliminating the need for an in-person patient.

Filling a Gap in Opioid Education

Reading time: 5 minutes Helping clinicians acquire the skills to improve pain and opioid management is a priority. The University of Toronto and McMaster programs show that the right e-Learning offers an effective prescription for progress.

Succession Planning will Help Prevent Abandoned Records

Reading time: 2 minutes The Information and Privacy Commissioner has set out some steps to help health-care custodians keep the health information of their patients private and safe.

When your Rostered Patient Seeks Care Elsewhere

Reading time: 2 minutes Has your rostered patient sought care elsewhere? It can be frustrating, but don’t react in anger. Instead communicate with your patient to ensure that they understand the obligations within a rostered relationship.